This policy explains what information we collect when you contact us or request a quote, how we use it, and the choices you have. We keep this simple on purpose: we collect only what we need to get back to you about your project, and we don't sell your information.
Who we are
Boston Patio Design is a brand of American Elm Landscape LLC, a landscaping and hardscape contractor serving Greater Boston. You can reach us at (781) 859-5304, by email at allan@americanelmlandscape.com, or through the contact form at bostonpatiodesign.com.
Information we collect
When you submit a quote request or lead form — whether on our website or through a form on Facebook or Instagram — we collect the details you choose to provide, which typically include:
- Your name
- Your phone number and/or email address
- The town or address of the project
- Details about the work you're interested in (for example, patio type, timeline, and notes)
We also collect basic, non-identifying website usage data (such as pages visited) through standard analytics and advertising tools, described below.
How we use your information
We use the information you provide to:
- Respond to your quote request and contact you about your project
- Prepare estimates and schedule on-site visits
- Follow up about work you've asked us about
- Improve our website and the ads we show to people who may need our services
We will only contact you in connection with your inquiry and our services. We do not sell, rent, or trade your personal information to third parties.
Cookies, analytics, and advertising
Our website and our ads use standard tools that may set cookies or similar technologies, including:
- Meta Pixel — helps us measure and improve our Facebook and Instagram advertising. If you submit a lead form on Facebook or Instagram, that information is handled under Meta's Privacy Policy as well as this one.
- Website analytics — helps us understand which pages are useful so we can improve the site.
- Form processing — quote requests submitted on our website are delivered to us through our website's form service so we can read and respond to them.
You can control or block cookies through your browser settings, and you can manage ad preferences in your Facebook and Instagram account settings.
How we share information
We share your information only with the service providers that help us operate — for example, the platforms that deliver our forms, host our website, or run our ads — and only so they can perform those services for us. We may also disclose information if required by law.
Data retention
We keep quote requests and related correspondence for as long as needed to serve you and for our normal business records, then dispose of them securely.
Your choices
You can ask us to access, correct, or delete the personal information you've shared with us, or ask us to stop contacting you, at any time. Just call (781) 859-5304, email allan@americanelmlandscape.com, or reach out through our contact form and we'll take care of it.
Children's privacy
Our services and website are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. When we do, we'll change the "last updated" date at the top of this page.
Contact us
Questions about this policy or your information? Call (781) 859-5304, email allan@americanelmlandscape.com, or use the contact form on our website.